Returns & Exchanges
At duckduckbaby, we want you and your little one to be completely satisfied with your purchase, which is why we offer a 30-day return window for all unused items in their original packaging. If your order isn't quite right, our simple exchange and return process ensures a stress-free experience for busy parents.
Initiate Your Return
Visit our online returns portal with your order number and email address to select the items you wish to send back.
Prepare the Package
Place the unwashed, unworn items with all original tags attached into a secure shipping box or mailer.
Print and Attach Label
Download your prepaid shipping label from the portal, print it out, and securely affix it to the outside of your package.
Drop Off and Refund
Hand your package to the designated carrier; once we receive and inspect the items, your refund will be processed within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing